Your phone number and texting

Get your texting number

Your company can have its own number for texts and calls once your plan includes two-way texting. In Settings › Integrations, on Phone line & texting, type an area code, pick a number and press Approve. Nothing is bought until you approve it. You can change the number once a month, before it renews.

Until then, texts go out from the shared MoveHelm number.

Settings › Phone & texting

• Your Main number and any tracking numbers for ad sources.
• What happens when a call comes in (forward to your office phone, voicemail greeting, or the AI phone agent on the Pro plan) and when a message comes in.
• Quiet hours: texts wait until morning (9 p.m. to 8 a.m. by default).
• Whether new replies in Conversations go out by email or text.

Settings › Notifications

Choose which alerts you get, by email or in the app. Who gets the new-lead and quote-signed emails is set for the whole team in Lead sources & parsing.