Help center · Crew
The crew app on your movers' phones
Updated Oct 20, 2026
Your foremen and movers use MoveHelm in their phone's browser. Nothing to download.
Set it up
- In Crew, add each person with their phone, role, pay rate and skills.
- Invite them in Settings › Company profile & team with the Crew role. They make a login with that email.
- Back in Crew, link their card to that login under Crew app login.
On move day
They see only their own jobs (in English or Spanish): address, time, notes, inventory and the customer's phone.
- Do a truck check before driving.
- We're on the way texts the customer; Start the job begins the clock.
- Time clock: travel and labor are clocked separately, with the phone's location.
- Photos of damage that was already there, and of anything damaged.
- Change orders for extra work, signed by the customer on the phone.
- Collect payment: cash, check or Charge card (the customer scans a code and pays on their own phone), plus the crew's tip.
- Finish the job: hours worked, the customer's signature, then Complete job.
No signal? What they do is saved on the phone and sent when they're back online.
Related guides
Still stuck? Email support@movehelm.com and a person will answer.